About online oligo/sequencing submission
and account management

Account Registration

This needs to be done one time only for each new user. Once registered, you can perform oligo and sequencing submission online and retrieve your oligo and sequencing data very conveniently.

Ordering Oligos

  1. Select the financial account to be billed.
  2. Select the number of oligos you want to order.
  3. Enter all oligo names and sequences.
  4. Select scale and purity options.
  5. Specify any modification information for each oligo (e.g. 5'-FAM labeling), or leave it as is.
  6. Click "proceed" button.
  7. A review page will be displayed. Verify your oligo sequences carefully. If you need to make any corrections, use the "Back" button on your browser to do so.
  8. Once the order is placed, you may not change any oligo information by yourself. Contact our administrator as soon as possible if you want to make any modification to your oligo.
  9. For your convenience, an easy-to-order page is also available so that you can submit hundreds of oligos simultaneously. In this case, the scale and purification options will apply to all oligos submitted as one batch.
  10. You may check your own oligo ordering record on-line by clicking "History" beneath the Oligos heading on the navigation bar. We recommend you click this link immediately after each submission to make sure that the order is properly placed.

Following your order, you will receive an automatic e-mail confirmation.

Our oligo processing system will take your order directly from the website into database and the synthesis machine so that the accuracy of your oligo sequences will be automatically guaranteed.

Submit Samples for Sequencing

  1. Click the "Order" link under Sequencing on the toolbar.
  2. Select the financial account to be billed.
  3. Select the number of templates and the number of primers you are going to provide with this submission. If you only use common primers such as M13_forward (supplied by Lab Services free of charge), enter zero. Otherwise, enter the number of primers YOU will provide. Enter the number of reactions required. If you want forward and reverse sequencing for each template, that is 2 reactions per template.
  4. Enter template and primer concentration, volume and other requested information.
  5. Specify the template and primer combinations on the next page, then click "Place Order" to finalize the submission.
  6. A Sequencing Request Form page will be displayed. Please make sure you PRINT this page out and submit it with your samples to the Lab. Please also label your bags or boxes with the Submission ID as shown on the Sequencing Request Form. Failure to do so may result in that your samples are not accepted or delayed for processing.
  7. If you forget to print the Sequencing Request Form at the last step, you can always access this page by first clicking "History" on the Tool bar, then clicking the "Submission ID".

Billing

You can use any financial account for billing for a particular order. Simply ensure that all appropriate financial account information is in the website ordering system and select from the drop down list of financial accounts available to you.

Updating Account Information

You may modify your own account information by clicking your profile icon on the navigation bar. You may change information including password, financial accounts, and personal information.

If you move to another laboratory or change supervisor, please register as a new client.

Contact us if you would like to have your account inactivated so that it may not be inadvertently used (e.g. if you change employment). Accounts can be reactivated any time upon client’s request.

Contact Information

95 Stone Road West,
Guelph, Ontario
N1G 2Z4 Canada

Phone: (519)823-1268 x57210

Email: oligo@uoguelph.ca or sequence@uoguelph.ca